Your Privacy,
Our Priority.

At Luxora Fit pk, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

We collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address — provided during account registration or checkout.
• Payment Information: Payment method selection (JazzCash, EasyPaisa, Bank Transfer, COD). We do not store your bank account numbers or mobile wallet PINs.
• Order Data: Products purchased, order history, transaction IDs, and delivery details.
• Technical Data: Browser type, device information, IP address, and cookies for improving your browsing experience.

• ✓To process and fulfill your orders, including delivery and customer support.
• ✓To send order updates, shipping notifications, and important account alerts.
• ✓To personalize your shopping experience and recommend relevant products.
• ✓To send promotional emails and newsletters (only if you've subscribed — you can unsubscribe anytime).
• ✓To improve our website, prevent fraud, and ensure security.

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure authentication tokens, and restricted access to personal information. Your passwords are stored using one-way hashing, meaning even our team cannot view them. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We do not sell, trade, or rent your personal information to third parties. We may share limited data with trusted service providers who assist us in operating our website, processing payments, or delivering orders (such as courier partners). These parties are obligated to keep your information confidential.

If you have any questions about this Privacy Policy or how we handle your data, please reach out via our Customer Support page. We're always happy to help.